Privacy Policy

1. Introduction

At Voksy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our video-to-text transcription service.

2. Information We Collect

We collect several types of information from and about users of our service, including:

• Personal information such as name, email address, and payment information when you register for an account or purchase credits.
• Usage data including the videos you submit for transcription and the resulting transcripts.
• Technical data such as IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our service
• Processing your transactions and managing your account
• Improving and personalizing our service
• Communicating with you about service updates, offers, and promotions
• Ensuring the security and integrity of our service

4. Data Storage and Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your transcription data is stored securely on our servers. We retain this data for as long as your account is active or as needed to provide you with our services.

5. Third-Party Services

We use third-party services to help us operate our service, including:

• OpenAI Whisper API for transcription processing
• Stripe for payment processing
• AWS S3 for file storage

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal information
• The right to data portability

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].